Contact Us:

For assistance, please contact the New Zealand Shortbreaks reservations team at Pan Pacific Travel as follows:

1. To request assistance when you are still at a quotation stage, please email us at the email address below, with your query along with your name, 'reference number' and a contact phone number when you will be available during normal office hours (08.30am-5.30pm Mon-Fri New Zealand local time).
2. Once you have booked and paid for your travel we will send you your documentation which will also include an Auckland, New Zealand phone number including details of an emergency after hours service in case you require assistance once you have commenced your travel.
3. If you wish to make an amendment or cancellation after you have booked and paid for travel, we must have that request via email. Please email us along with your name, booking reference, contact phone number and request.

Contact Details:

Email:reserve@panpacific.co.nz

Phone: From outside of New Zealand: + 64 9 520 4963

Phone: From within New Zealand: 09 520 4963

Our office hours are: Monday to Friday 08.30am to 5.30pm. (New Zealand local time)

Level 1, 333 Remuera Rd

Remuera

Auckland

New Zealand